Effective Date: 2025

At Nineteen Apparel, we prioritize hygiene, safety, and customer satisfaction. Due to the intimate nature of our products, we follow a strict no-refund policy. This policy applies to all items, including bras, panties, and related intimate accessories.

Why We Do Not Offer Refunds:

• Hygiene and Safety: For the health and safety of all our customers, we cannot accept returns or issue refunds for products that come into direct contact with the body.

• Intimate Nature: Items such as underwear and bras are considered personal-use products and cannot be restocked or resold once opened or tried on.

Important Notes:

• Please review the size chart and product details carefully before placing your order.

• If you receive a damaged, defective, or incorrect item, you may be eligible for a replacement or store credit. In such cases, please contact us within 48 hours of delivery with photos and order details.